About
Scoot Airlines Wheelchair Assistance is a dedicated service that ensures passengers with reduced mobility receive thoughtful, reliable, and comprehensive support throughout their travel experience. This service can be easily requested during the flight booking process, either through Scoot’s official website or by contacting their responsive customer support team. Wheelchair Assistance includes help with ticketing, selecting accessible seating, and providing clear flight information tailored to individual needs. At the airport, trained staff are available to assist passengers during check-in, helping them navigate the terminal and process any necessary documents efficiently. Security clearance and gate transfers are made easier with priority services and personalized guidance. Passengers also receive full baggage assistance, ensuring both carry-on and checked luggage are handled with care and delivered safely. When it’s time to board, mobility equipment and professional support are provided to ensure a smooth and dignified experience. Once onboard, Scoot’s cabin crew are trained to assist passengers with seating arrangements, securing personal items, and communicating all essential safety and flight information. After the flight, Wheelchair Assistance continues with help during deplaning, immigration, customs, and baggage claim. Staff are also available to assist passengers in reaching connecting transportation or designated pick-up areas. To ensure timely and effective service, passengers are encouraged to submit wheelchair assistance requests at least 48 hours before departure. Scoot’s customer service team remains available throughout the journey to answer questions, confirm arrangements, and offer real-time support. Wheelchair Assistance reflects the airline’s strong commitment to inclusive travel, treating all passengers with care, respect, and professionalism. By offering seamless support across booking, check-in, flight information, baggage handling, and arrival, Scoot empowers passengers with mobility needs to travel confidently and comfortably, knowing their needs are fully accommodated at every stage of their journey.
ScreenSkills Training Passport
naa yoon has completed the following modules within the ScreenSkills Training Passport.