The second A: Ask
We avoid assuming anything, of anybody. So, sensitively and as standard, we will regularly approach every team member- whether they have a condition or impairment that is immediately apparent or not - to invite them to discuss any adjustment needs or access requirements they have in order to fulfil their role.
In doing so, we will focus on access and adjustments, not conditions or impairments and we will let disabled people own those conversations.
Watch the video with British Sign Language (BSL)
Watch the video with audio description (AD)
Explore The 5 As guidelines for more information on how to put them into practice.