Discover main tasks, what you need to be able to do and everything you need to understand to achieve set etiquettes competencies.
General professional behaviour
- Plan your time and arrive prepared – be early, on time is late
- Introduce yourself, and be friendly and respectful
- Prioritise tasks you are given, and identify how long each will take
- Use your initiative in your work
- Keep all sensitive information confidential
- Ask for help if you do not understand or a task is beyond your competence
- The appropriate technical language, production and project terminology
- The importance of speaking quietly and moving around on production carefully, avoiding wires and cables etc.
- The importance of staying where you are supposed to be, and not leaving the production without letting someone know
Professional behaviour in pre-production
- Ensure you take the time to know the call sheet
- Confirm the scope of any task and ask your line manager if unsure
- Have the correct resources for the task to hand, e.g. clothing, pen & paper
- Write out a to-do list
- Recognise when you need to collaborate with others
- Key contacts for any task you’re asked to do and when to communicate
- The scope of any task you are required to carry out including timescale
- The information required by different colleagues at each stage
- How to find out about requirements if any aspect of the task changes
- The roles, responsibilities and hierarchy on production
Professional behaviour on production
- Plan your time carefully in order to meet the goals of your team
- Ensure all electronic devices including mobile phones are on silent when on production, and don’t run out of power
- Listen to instructions and be aware of your surroundings whilst on production, observing good industry practice
- Speak up at all stages if you do not understand any elements of the task
- Adapt to the situation quickly if any part of a task changes
- Manage your own health and safety on production
- Always speak up and tell your superior, if you don’t feel safe doing a task
- Are responsible for your own workload, whilst being aware of other team members’ work
- Are collaborative and willing to work as a team
- Ensure you do not move equipment you are not in charge of or make corrections outside of your expertise, and stay in your department
- Show initiative, react positively to requests, always look ahead for what you can be doing
- Persevere with difficult and/or ‘boring’ tasks
- The importance of wearing appropriate clothing, including knowing not to wear white or brightly-coloured clothing
- How, when and who to ask questions about things you do not yet understand
- The importance of keeping all documentation (including call sheets) safe and not left around for anyone to see as they may contain personal contact details
- You shouldn’t approach the talent, unless asked
Career development opportunities
- Reflect on your daily, weekly and monthly experiences to learn what went well and what did not go well
- Try to identify your strengths and areas to develop further
- Ask questions and observe good practice to help develop your own understanding
- Proactively gather constructive feedback from others
- the importance of developing skills while working on tasks and how it can positively affect your career – and the need to develop a learning plan.
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