How to have difficult conversations at work

As part of the Your life at work strand, we're offering training aimed at sharing workplace best practice as well as how you and your teams can stay healthy, happy, and productive, both in work and when looking for your next opportunity.

A great conversation at work can help you get things done, can generate ideas or can share vital information – amongst many other things. But what makes some conversations more effective than others?  This 90 minute session will consider how to approach those conversations that just feel more ‘difficult’.  It will explore what gets in the way of you having great conversations and introduce tools and techniques to help you overcome those challenges. The session will also consider how you can be a better listener and ask great questions. There will be some practice in pairs/small groups during this session so please be ready to join in! 

Run by Fiona Dolton, a chartered occupational psychologist and expert in management development who’s worked with professionals in the broadcasting and media sectors.

This session is supported by the ScreenSkills High-end TV, Film, Animation and Unscripted TV Skills Funds which invest in training  thanks to contributions from broadcasters, SVoDs and production companies.

Who it's for

Anyone in High-end TV, Film, Animation or Unscripted TV  who would like to be more effective and more confident in having difficult conversations at work.

We generally require applicants to have at least 3 credits (unless working in a traditionally uncredited role). If you strongly feel you would still benefit from the training, please email USF@screenskills.com

We are committed to ensuring all our courses are accessible to everyone. Please email the above address with any access requirements so that we can make the arrangements you need.

Speaker

Fiona Dolton is a chartered occupational psychologist with expertise in leadership and management development. But above all else she’s a passionate believer in the positive impact we can all have at work regardless of our role or seniority.  

Across her 17 year career she has plenty of experience working with journalists and production teams, as well as lawyers, scientists and marketeers to name just a few.  

Her focus is on helping you have better conversations at work, to be conscious about the approach you choose, and to give you practical steps you can put into practice immediately.

How to apply

This session will take place online via Zoom. Click ‘get ticket’ at the top of the page and follow the instructions to book your place; you must login or register before you are able to book your place.

Our courses are popular and often book up quickly. If you are no longer able to attend, we ask you to please use the “decline ticket” function on the right-hand side of the page so that we can release your place to someone on the waiting list.