Effective client relationship and negotiating skills for virtual teams: VFX

Course type

Short Course


0.5 days

Working from home and in virtual teams has created additional challenges for production teams in post and VFX. Building on the previous highly-regarded courses and totally revised to reflect the new reality, this online course provides practical ideas to use now and in the future. There are separate courses for post and VFX teams: click here to view the post course.

These 4 hour training sessions are available on the following dates:

  • Weds 24th June 9.30 – 14.00 (includes 30 min break and mini-breaks)
  • Thurs 25th June 9.30 – 14.00 (includes 30 min break and mini-breaks)

Course content

Session content will include:

  • fundamentals of building long term, profitable client relationships
  • understanding your role as problem solvers and experts
  • appreciating your expertise; putting a price on how you add value
  • clarity and challenges in project scoping
  • explaining your thinking: the value of ‘why?’
  • understanding the client’s POV: the pains / gains spectrum
  • what clients really want: top tips for developing effective relationships
  • understanding the value and purpose of different forms of communication: online, ’phone, email
  • negotiating for a win-win; identifying your negotiating style
  • building rapport in an online world – the key skill for any negotiation
  • preparation – identifying your BPO (Best Possible Outcome) and Plan B
  • the essential skills: active listening, asking open questions and paraphrasing to check understanding
  • identifying suitable trade-offs
  • helpful phrases and questions – what to say and what NOT to say
  • identifying the red flags – when to seek support
  • your take-aways: summarising what you have learned and what you intend to put into practice as a result of the training

Including breakouts, connecting with fellow participants and exercises each course consists of the online session and an individual follow-up mentor session to support your skills in practice. Each course is rooted in the day-to-day realities of working in post/VFX and working remotely. You will come away with key ideas, tips, resources, and, above all, increased confidence in the way you develop effective client relationships and handle challenging situations and negotiations.

Who it's for

This course is aimed at the following job roles:

  • line producer
  • junior producer
  • producer
  • VFX producer
  • production coordinator
  • VFX coordinator
  • senior VFX producer

The course is open to those working in VFX and facilities companies that service HETV. Places are limited; no more than 2 people from any one company per course please.

Please contact angelalaw@everysense.co.uk to apply.

This programme is supported by the ScreenSkills High-end TV Skills Fund with contributions from UK high-end TV productions.

Course free due to ScreenSkills funding

This training addresses an industry skills shortage and is subsidised by ScreenSkills as an investment in the professional development of people working in the UK screen industries.

Contact information

Training provider

Effective client relationship and negotiating skills for virtual teams: VFX

Every Sense

Every Sense is a specialist business consultancy. We work with the production sector helping people and companies to grow, prosper and achieve their potential.

View their training courses