Megan Connell

Megan Connell

Social Media Assistant

  • Location: Liverpool / Manchester
  • Career stage: Early

I currently work for Shop Direct as a social media assistant. I manage and maintain the 7 brands which consist of Very, Littlewoods, Littlewoods Ireland, Isme, K&Co, Woolworths and Very Exclusive.

I have just finished my involvement in the social aspects of setting up our companies newest brand Very Exclusive a high end designer online retailer offering credit facilities to help people afford the designers they love, working on our social image, helping to implement a strategy in how to deal with arising issues and our presence and communication style to our new target audience and helping to forecast their expectations and experience. I am a people person and enjoy working in teams; it’s a brilliant way to bounce ideas off each other.

I deal with high profile customers from beginning to resolution with any issues they may have. I also liase with bloggers and other brand representatives who we use.

I forecast and prevent critical incidents & resolve them when they arise.

Schedule tweets & Facebook posts for the brands & maintain Gareth Jones Twitter & Sarah Curran OBE

Attend meetings with brand heads about the direction of the brands and respond to brand approved changes, publish approved statements & advisor bulletins. Log fan figures and estimate growth for the brands to direct which brands may need a bit more TLC.

Monitor, update & maintain the website forums & FAQs. Monitor external sites such as HotDealsUK & Money Expert for any mentions.

Work History

Social Media Assistant - Shop Direct

Nov 2013 - Present

Education

Games Design - BA Hons - UCLAN

Aug 2010 - Sep 2013

Art - Graphics - Foundation Degree - Distinction - Liverpool Community College

Aug 2009 - Jul 2010

Skills

  • Adobe Photoshop
  • 3D Graphics
  • 3D Modelling
  • Adobe Illustrator
  • Digital
  • Digital Art
  • Graphic Arts
  • Graphic Design
  • Social Media
  • Social Media Management
  • Social Media Marketing
  • Social Media Planning and Co-ordinating
  • Social Media Strategy
  • Traditional Art

Network