ScreenSkills working with Film & TV Charity to provide careers guidance

ScreenSkills is working with the Film & Television Charity to provide information on skills and training after a quarter of calls to the year-old industry support line were requests for career guidance.

ScreenSkills is working with the Film & Television Charity to provide information on skills and training after a quarter of calls to the year-old industry support line were requests for career guidance.

A package of resources was prepared by the ScreenSkills careers team to better equip the charity’s call handlers to respond to these inquiries. The team also conducted face-to-face training with the handlers this month.

It’s important that the support line is able to offer free and impartial advice on a complete range of questions worrying people in the film and television industry

Margaret Burgin, ScreenSkills Head of Careers

Margaret Burgin, ScreenSkills Head of Careers, said: “It’s important that the support line is able to offer free and impartial advice on a complete range of questions worrying people in the film and television industry. We are pleased to be able to support the charity by devising resources on careers and conducting training sessions with call handlers to ensure that users are made aware of available careers advice services.”

Speaking on the first anniversary of the establishment of the support line, the charity reported that the service had received more than 2,000 inquiries from more than 1,000 individuals relating to concerns including debt, legal issues, anxiety, depression, bullying and harassment. The majority of users sought help with financial issues.

Alex Pumfrey, CEO of the Film & Television Charity, said: “With most users identifying themselves as freelance, it’s no surprise that managing a sometimes precarious income stream can be part and parcel of working in film and television, and why it’s the main reason people get in touch with us. However, the data we have collected also points towards there being underlying issues that can manifest as financial difficulties, including physical and mental health issues.”

Anyone with concerns can contact the free and confidential support line 24/7 on: 0800 054 0000.


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